Digital Attendance Made Simple

Child Action, in partnership with CareConnect, is introducing 100% online attendance submission for child care providers. Digital Attendance helps reduce paperwork, improve accuracy, and make monthly attendance easier to complete and submit.

• Date 2/13/26

Topics

• Business Practices

Benefits of Digital Attendance

A simpler, more reliable way to track care—together

Digital Attendance makes it easier for families and child care providers to stay connected, accurate, and on track. By replacing paper sign-in sheets with secure, mobile-friendly technology, Digital Attendance reduces errors, saves time, and helps ensure providers are paid on time—while protecting family information every step of the way.

Benefits for Child Care Providers

Less paperwork. More peace of mind.

• CareConnect’s mobile-friendly system gives providers a simpler, more reliable way to manage attendance—so you can focus on caring for children, not chasing paperwork.
• No paper forms to track, store, or drop off
• Easy digital sign-in and sign-out for children
• Secure online submission of attendance records
• Built-in checks that help reduce errors and corrections
• Access from any device—phone, tablet, or computer
• Optional attendance uploads from Brightwheel
• Fewer delays and smoother reimbursement processing

Benefits for Parents & Caregivers

Easy to use. Easy to trust.

• Digital Attendance makes participation simple and accessible for families—right from your phone—while helping ensure accuracy for your provider.
• Sign children in and out daily using your mobile device
• Clear, accessible technology designed for everyday use
• Helps prevent mistakes that can delay provider payments
• Reduces follow-ups when attendance is recorded incorrectly
• View and confirm attendance records digitally
• Digital Attendance systems use secure data storage and access controls to protect family and child information—helping everyone feel confident and supported.

Deadlines and Important Information

Attendance is submitted after your final day of care for the month (typically the last day of the month). Parents must check children in and out daily to ensure records are complete. Once complete attendance is received, Child Action has 21 days to process payment. Late or incomplete submissions may delay payment.

How to Access Digital Attendance

Digital Attendance is accessed through CareConnect (MCT Technology).

To request an invitation to a webinar where you can learn more about Digital Attendance, start by contacting Community Resource staff. Enrolled providers will then work directly with their assigned Child Action Provider CARE Specialist for next steps

If you are unsure who your assigned Child Action Provider CARE Specialist is, please call us at (916) 369-0191, and our team will help connect you.

Provider Onboarding

What to expect when you’re ready to get started

• Getting started with Digital Attendance is simple:
• Let your Provider Department staff member know you’re interested
• Attend a required Digital Attendance webinar
• Confirm enrollment with support from Child Action
• Begin using Digital Attendance through CareConnect

Your assigned Child Action staff member will support you through each step.

Training and Resources

To support providers during this transition, Child Action is sharing short how-to videos created by CCRC that explain the digital attendance process. These videos are available in multiple languages and will be used in the interim while Child Action develops its own training materials. 

CareConnect will also offer free webinars that walk through the digital attendance system step by step. After attending a webinar, you’ll be able to enroll and begin using Digital Attendance with confidence.

To reserve a spot, contact your assigned Child Action staff member by phone or email.